Express Flooring Consumer Complaints
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Welcome to Express Flooring Consumer Complaints. A site designed by us, Express Flooring, to help our customers voice their opinion and actually get results. With a company of this size and our aggressive growth, some things go unnoticed. It is our intent to fix every single complaint as quick as possible, it is just fact that some get missed.

The reason why we created Express Flooring Consumer Complaints?

Everyone is starting to understand that many review sites are being used for people to post untrue, malicious reviews or complaints. What they don't know is the company has no way of helping the customer with their issue if they post........View More
Our range of products include laminate flooring, real wood flooring, rugs, tiles and carpets with something to suit all lifestyles and budgets. In addition, we also provide a wide range of flooring accessories, including door bars, underlay, beading and skirting to accompany your new floor.

Express Flooring has had the pleasure of helping beautify thousands of homes in your surrounding communities for more than a decade. We can also be seen over 500 times a day on one of our many TV commercials. We are licensed, bonded, insured, and have many industry affiliations. Some of the Industry Affiliations we belong to are listed above. Along with all of this, due to our high volume purchasing we receive favorable discounts directly from the manufactures. This allows us to pass the savings on to you!


Customer Service at Express Flooring

Rating: 3.75 based on 13 reviews

13 Reviews
4110 W Washington Street
Phoenix, AZ 85009

Phone: 602-357-9504


awesome job
rocco paplio
Jason was a great help; he was able to schedule a preliminary visit immediately, and finished the job quickly and at a great price. I would recommend him to others that are considering refinishing their floors

3.75 stars Ave. rating: 3.75 from 2 votes.
I would recommend them and hire them again myself.
They did a great job, for a fair price. We bought an old carriage house that was anything but level--someone built an addition on the original structure that included about a 2 inch difference between the living room and kitchen. They offered us some suggestions and ended up raising up the kitchen to match the living room.I was skeptical about this idea, but it really looks great.

3.75 stars Ave. rating: 3.75 from 1 votes.
The best Flooring company
Express Flooring providing excellent quality flooring, professional service and did such an amazing job! Plus I needed them done fast and they were finished as they promised. I never thought my house could look so great I would highly recommend Express Home Services and his crew. You get what you pay for and in this case I paid for a better result than I ever could have expected for .I can say Express Flooring is the best.

3.75 stars Ave. rating: 3.75 from 2 votes.
Highly suggested
Express Flooring were great. Their integrity, reliability, technical competence, and helpfulness are rare. By the end of the project their recommendations and work requests were an automatic approval for me. I trusted him to know what to do and get the job done at a fair price. I am a small business owner like you and I often tell my wife that if I could find employees like them I would hire as many as I could. I've recommend Express Flooring to all. I wish you all the best. Thank you again from a very pleased customer.

3.75 stars Ave. rating: 3.75 from 1 votes.
Excellent experience with Express Flooring
Blake Witten
The price was fair, the installers on-time and they knew what they were doing, and the carpet looks great. What else would anyone want from a flooring company?

3.75 stars Ave. rating: 3.75 from 3 votes.
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Express Flooring"Goal"
Our Goal at Express Flooring is Satisfaction! We can assure you that our friendly management team is here to answer any and all of your questions or complaints. It is our never-ending desire to work towards having all of our customers 100% SATISFIED."
Express Flooring Memberships
  • World Floor Covering Association
  • Arizona Floor Covering Association
  • Arizona Chamber of Commerce
  • Tucson Chamber of Commerce
  • Denver Chamber of Commerce
  • United States Chamber of Commerce
  • National Tile Contractors Association
  • Building Trades Association
  • National Carpet & Rug Institute
  • National Wood Association
  • Hardwood & Laminate Association
  • SAHBA - Southern Arizona Housing & Building Association
Express Flooring Promises
  • Free In-Home Estimates 7 days a week. Evening & Weekend appointments available
  • Complimentary Decorating Advice
  • Next Day Installation on In Stock Products
  • Superior Craftsmanship
  • Lifetime Installation Warranty
  • Knowledgeable professionals
  • Over 100 years of flooring experience
  • Quality Brand Name products
  • Discount warehouse pricing
  • Financing available with 12 months of No interest.
  • Family owned and operated values
  • We take all of the stress and anxiety out of purchasing flooring.
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